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Original Thinking · Weekly

What I Learned This Week

Issue 01October 16, 20266 stories7 min read

hello... here are six things worth reading this week, most of them about agents doing the choosing.

Most read this week

I also wrote about this on my blog this week

Ten dentists in search, three shown by the agent, one booked

Bigger Pie, Thinner Slice, Better Customers

AI is creating far more questions than search ever handled. Google says queries are at an all-time high.

But each answer names only a handful of businesses. Rand Fishkin's research with SparkToro and Similarweb shows most Google searches now end without a click.

This week's stories show agents acting on those answers.

In one of them the agent books the dentist itself.

That makes the shortlist shorter still, and sometimes the agent picks one business and goes ahead.

Read the post

This week's reads

Agents are starting to shop and book for people

via Elon Musk (@elonmusk), Noah Shinn (@noahrshinn) and @Texas_Twins_Dad

Three posts this week point the same way.

Elon told people to have their agent buy from sites other than Amazon. Noah Shinn's team at Instinct launched hotel booking done by agents. And one user said their agent found a nearby dentist that takes their insurance, then booked the visit.

That last one is a single post from a small account, and I want to see whether more people report the same thing.

Elon Musk@elonmusk
Just ask Grok @Bot to buy what you want someplace else and get a better deal.

There are far more purchasing websites than just Amazon!
Oct 15 · View on X
Noah Shinn@noahrshinn
Instinct should be simple. You shouldn’t have to work around someone else’s app or website to get something done. The interface should be built for you, every time.

Today we’re rolling out a new hotel experience, built on exactly that idea. Tell Instinct where you’re going and …
Oct 9 · View on X
Texas Twins Dad@Texas_Twins_Dad
My primary Grok Bot searched for dentists near me for my son, found one that accepts our insurance, and made the appointment on its own from its web browser for the first time. I got the confirmation email and text. Done.

I really don’t like calling dentists to check insurance …
Oct 15 · View on X

Data brokers and AI labs

by Greg Isenberg (@gregisenberg)

After 48 hours with founders and lab people in San Francisco, Greg's top takeaway was "sooo many stories" of brokers selling company data to AI labs for around $2M a week.

That's his anecdote, not a sourced figure. He says himself he can't tell if it's the start of something or a bubble.

I don't need the exact number to believe the direction.

GREG ISENBERG@gregisenberg
I spent 48 hours in SF hanging out with billionaires, data labs and AI founders and execs running $1B to $100B companies.

My observations:

1. Sooo MANY stories of data brokers making like $2M a WEEK selling company data to labs. I can't tell if it's the beginning or a bubble, …
Oct 14 · View on X

Agents and the cognitive surplus

by Patrick Collison (@patrickc)

Patrick argues that companies have long used their "cognitive surplus" against shoppers, with confusing pricing and subscriptions that are hard to cancel.

A personal agent reads every line of the fine print. It doesn't get tired.

I think he's right, and it makes me hopeful for shoppers.

Patrick Collison@patrickc
Assorted things I've been mulling over regarding agents in the economy:

• Companies are in some sense the original superintelligence. It's often the case that they can use their amortized cognitive surplus to advance their interests against those of certain consumers: relative
Oct 9 · View on X

What moats are left

by Pieter Levels (@levelsio), with a counterpoint from Lenny Rachitsky (@lennysan)

Pieter lists the moats he thinks survive cheap software, which are proprietary data or content, network effects, on-demand distribution and something physical.

Lenny pushes back that most so-called moats, distribution included, aren't real.

I'm with Pieter on one of them.

@levelsio@levelsio
I'd expand the moats left to:

- Proprietary data or content: data nobody else has, or unique content you can create
- Network effects / community: users make it more valuable for each other
- Audience / distribution: you can get attention on demand
- Physical component:
Oct 12 · View on X
Lenny Rachitsky@lennysan
Moats! Does anyone have one anymore?

Yes. Yes, they do.

But only a small subset of what people call moats create real long-term value and defensibility.

Not actually a moat:
1. Distribution: This does matter more than ever. Building products has gotten easier, but getting them …
Oct 13 · View on X

Shopify's Shop skill for AI agents

by Tobi Lütke (@tobi). Docs at shop.dev

Shoppers can now connect any agent that supports MCP to their Shop account. It searches Shopify's catalog, checks out with Shop Pay and tracks orders. Every purchase needs approval by default, with an optional budget mode.

If I sold products online, I'd study this launch first.

The store now plugs straight into the shopper's own agent as a skill.

tobi lutke@tobi
Turn any existing Agent into the world's best personal shopper for you.

The new shop skill: https://t.co/2cyHQms4Vd

Add the skill & connect your Shop account & finally find the thing that you always wanted …
Oct 13 · View on X

Agents in the background

by Aaron Levie (@levie)

According to Aaron, most work today is limited by people typing prompts, and moving agents into the background could raise token use 100 to 1,000 times.

Agents running in the background would read your company's data around the clock.

Aaron Levie@levie
Moving from chatting back and forth with agents, to having agents that you spin up in the background to do useful work for you is probably on the order of 100X or 1000X more token consumption than what we’re seeing today.

Most work right now is essentially rate limited by our
Oct 15 · View on X

send me the best thing you read this week.

This issue on X

Christian J. Ward@wardchristianj
What I Learned This Week

Six things I read this week.

Most of them are about the same shift. Agents are starting to do the choosing.

1. Agents are starting to shop and book for people, via @elonmusk, @noahrshinn and @Texas_Twins_Dad

Elon told people to have their agent buy …
Oct 16 · View on X

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